Framework

Crisis Management: A Framework for Transitioning from Reactive to Proactive

Crisis Management: A Framework for Transitioning from Reactive to Proactive

In transitioning from crisis response to crisis management, an organization should commit to five critical proactive measures: (1) establish what defines a “crisis”, (2) consider crisis in the context of the organization’s priorities, (3) anticipate potential crisis conditions through analysis, (4) establish decision points for potential crisis conditions, and (5) arrange for planned intervals during which crisis management leaders and teams meet to assess the current threat environment and potential crisis conditions.